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Why isn't my account's Premium subscription being applied correctly?

Comments

2 comments

  • Khaled EAS

    Restore subscription doesn’t appear. I have subscription but the application is only the free version.

    -1
  • Mohamed Moussa

    The "Restore Purchases" option appears on the Account screen if the application is in the free mode. Please double check and contact our team with a screenshot of that screen if you need further assistance.

    If you purchased your subscription from our website, you will need to contact our team and provide them your account details to request assistance with restoring a subscription.

    0

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