Alhamdulillah, if you're able to subscribe to Tarteel Premium and you no longer require the support of the Alim Program, you can cancel it yourself via the following steps:
On our Website:
- Log in to https://app.tarteel.ai/
- Click on "Account" in the top right corner, then click "Manage" from the dropdown or visit https://app.tarteel.ai/account
- Cancel your Alim subscription by clicking on the "Cancel Alim" button at the bottom.
- Confirm the cancellation of your Alim subscription by clicking on "Cancel Alim" again in the window that pops up.
On the Mobile app:
- Go to the main menu
- Click on the "Account" Icon
- Click on "Cancel Alim Program Subscription"
- Click "Ok" to confirm the cancellation of your subscription
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