Account Management

Individual Accounts

• How to create a Tarteel account
• How do I reset my account's password?
• How do I delete my account?

Family Plan

• I have a Premium subscription already. Can I get/join a Family Plan?
• How do I join a Family Plan?

Premium

• I'm getting an error message when I try to subscribe, what do I do?
• I purchased Tarteel Premium while logged into the wrong account. How can I transfer the subscription the correct one?
• Can I use Tarteel Premium on more than one device?
• Can I gift a Tarteel Premium subscription to someone else?
• How do I cancel my Premium Subscription?

Alim

• I can afford Tarteel Premium Alhamdulillah! How do I cancel my Alim subscription?
• How do I apply for the Alim Program?
• What's Tarteel Alim?