Subscriptions and Billing
Answers to common subscription and billing questions and issues
33 articles
- Members’ privacy in Family Plan
- How do I add or remove members from my Family Plan?
- How do I join a Family Plan?
- Who can join the Family Plan?
- What's the Family Plan?
- How to purchase and set up a Family Plan
- I have Premium already, can I join a Family Plan?
- Will removing a member delete their account or affect their progress?
- I got billed for both Premium and the Family Plan, what do I do?
- I bought the wrong subscription type
- I purchased a Tarteel annual subscription and didn't use the app for a while, can I get a partial refund?
- I’m getting an error message when I try to subscribe, what do I do?
- Can I use Tarteel on more than one device?
- How to request a refund
- I forgot to cancel before renewal
- How do I renew my subscription?
- Charged again after joining a Family Plan
- Google Play/App Store refused my refund request
- How to pay with Stablecoin (USDC)