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Troubleshooting and Support
Troubleshooting and Support
Articles addressing concerns with app functionality, Quran text integrity, and how to report bugs
20 articles
How can I report a bug to Tarteel?
Tarteel is not recognising my Tajweed mistakes
Voice search or feedback is slow
Does the app drain my battery?
I think there's a mistake in the Quran
Why is the kasra missing?
Why do waqf signs differ?
There is a Tashkeel / Translation / Word Mistake in the Mushaf
The app is not working well
How can I report a bug to Tarteel?
Account Management
How to create a Tarteel account
How do I change my email?
Can I reset my account and delete old mistakes?
How to delete your account
How do I change my username?
How to reset your password
I did not receive the password reset or email verification code
Privacy & Recordings
How to delete audio recordings
Understanding our Privacy Policy
Who can access my recordings?
How to opt-out of AI training?
Who can access my recordings?