Troubleshooting and Support
Articles addressing concerns with app functionality, Quran text integrity, and how to report bugs
23 articles
How can I report a bug to Tarteel?
Tarteel is not recognising my Tajweed mistakes
Voice search or feedback is slow
Does the app drain my battery?
How to create a Tarteel account
Can I get a bulk discount for my school or institution?
The Tarteel app keeps crashing or freezing
I'm getting a "Something Went Wrong" or "Connection Lost" error
My progress, streak, or goals are missing or not updating
How do I change my email?
Can I reset my account and delete old mistakes?
How to delete your account
How do I change my username?
How to reset your password
I did not receive the password reset or email verification code