We recommend opting for a monthly subscription if you're unsure of how much use you'll get out of Tarteel. In this instance, if you'd purchased the annual subscription and it was simply a case of not using the app very much, you would not be eligible for a refund.
When can I get a full refund for a yearly subscription?
You can get a full refund for a yearly Tarteel Premium subscription only inside the refund time limit. The table below shows the refund time limits:
Where you paid | Refund time limit |
Tarteel website, first payment | 14 days after the charge |
Tarteel website, renewal payment | 7 days after the charge |
Apple App Store or Google Play | Apple or Google Play decides |
Read How to request a refund for the steps.
What can I do if I am outside the refund time limit?
Cancel your yearly subscription so that it does not renew. You keep Premium until the end of the year that you paid for. Read How to cancel my subscription.